Support
FAQ
- The pop-up window said my license code is invalid. What should I do?
- I can't see the classic menus in Office. What should I do?
- How can I check Office 2010/2013/2016/2019 product information: suite name, 32-bit or 64-bit?
- How can I install, uninstall, and reinstall the software?
- How can I register and purchase the software?
Submit Questions
If your question is unanswered or if your problems persist, please send us an e-mail at support@addintools.com). We will do our best to help you. We typically reply to e-mails within 1–2 working days. Thank you very much for your patience.
Submit Suggestions
If there are any commands that exist in the old menus of 2003 (or 2000, XP, 2007) but not in our classic menus and toolbars, or if you think that some features should be added to our software, please do let us know (send email to support@addintools.com). We will definitely consider your suggestion and try our best to implement it.
Order Related Problems
If you have placed an order and not received your registration details or a confirmation within 48 hours, please contact us at sales@addintools.com). Please include your order number (or Transaction ID of PayPal) or the name or email address used to make the purchase.
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